Roan Systems is a South African-based company offering products and services for a variety of IT applications. Roan Systems is as fast-moving as the industry it has chosen to specialise in. Every month is marked by a bold development, whether in the form of operational enhancements, new national offices or value added partner partnerships.
The acquisition of a controlling stake in Roan Systems by the Trenstar Group, a well-established and accomplished company for more than 2 decades in the field of Returnable Packaging, TrenStar remains dedicated to the Active and Visible Management of its own and customers' mobile fleets and fixed assets.
Billed as a merger of capabilities, Roan Systems and Trenstar, can now offer customers an end-to-end solution inclusive of engineering support and flexible finance.
Printing & mobility solutions are a key part of any business and we have expertise in all types of printing and mobility technologies. So whether you want bar-coded documents; document storage archiving, labels, invoices or scanning we have a solution. In fact we can supply a whole range of solutions to meet any requirement. Roan Systems strives to provide cost effective and efficient maintenance and service options as well as employing state of the art technology in both hardware and software.
We believe that our greatest asset is the consistency, with which we place our customers first, ensuring that in solving problems and offering solutions, we are not merely showcasing our talents, but offering real-time cost savings and increased efficiency in business operations.
Roan Systems has 5 main branches in the following areas; (Pretoria, Durban, Port Elizabeth, Nelspruit and Cape Town) and our numerous satellite branches via our established Value Added Partners across South Africa allows the company to provide nationwide on-site and remote support.
Roan Systems believes in employing efficient service and management of the printers and mobility devices we will not only satisfy present requirements but also set the platform for future growth and add value to your day to day operation.
Not only do we represent these well-known brands, Roan Systems also boasts with a Level Two BBEEE rating in terms of the Broad-Based Black Economic Empowerment Codes of Good Practice as our continued commitment to transformation.
To enable us to stay on top of our game and to ensure total customer satisfaction we have developed Callworks that manages our technical team and ensures you our customer with the best support and maximum uptime. We can provide you with reporting that shows response times, repair times and total down time by product, serial number, location or site.
Roan Systems has for the last 15 plus years maintained and serviced various customers with tailor made support requirements which includes on site technicians, managed print solutions, rentals, maintenance, mobility and service contracts.
· To look at your business as if it were our own when it comes to your printer solution needs.
· To give your business sound advice on savings on your current and future printing requirements.
· To give you the best advice and innovative solutions on your RFID, Barcoding and high volume printing needs.
· To be there when you need us the most with our maintenance contract and service solutions.
· To endeavour to supply the best and most reliable equipment for your business.
· To continue to be honest and ethical in our business dealings.