Roan Systems is a South African-based company offering products and services for a variety of IT, Production Automation, FMCG, Healthcare and various other sectors and applications.
A company that started in 1997 and today still well known as the Linematrix printer specialists in the country, we have evolved and diversified over the last 18 years to an industry leader of Linematrix, Thermaline, Mobility, RFID, POS and Print & Apply solutions that cater for every customer’s needs.
Roan Systems is as fast-moving as the industry it has chosen to specialise in. Every month is marked by a bold development, whether in the form of operational enhancements, new national offices or value added partner partnerships.
Printing & mobility solutions are a key part of any business and we have expertise in all types of printing and mobility technologies. So whether you want bar-coded documents; document storage archiving, labels, RFID, invoices or scanning we have a solution. In fact we can supply a whole range of solutions to meet any requirement. Roan Systems strives to provide cost effective and efficient maintenance and service options as well as employing state of the art technology in both hardware and software.
We believe that our greatest asset is the consistency, with which we place our customers first, ensuring that in solving problems and offering solutions, we are not merely showcasing our talents, but offering real-time cost savings and increased efficiency in business operations.
Roan Systems has 5 main branches in the following areas; (Pretoria, Nelspruit, Durban, Port Elizabeth, and Cape Town) and our numerous satellite branches via our established Value Added Partners across South Africa allows the company to provide nationwide on-site and remote support.
Roan Systems believes in employing efficient service and management of the printers and mobility devices we will not only satisfy present requirements but also set the platform for future growth and add value to your day to day operation.
To enable us to stay on top of our game and to ensure total customer satisfaction we have developed Callworks that manages our technical team and ensures you our customer with the best support and maximum uptime. We can provide you with reporting that shows response times, repair times and total down time by product, serial number, location or site.
Roan Systems has for the last 18 plus years maintained and serviced various customers with tailor made support requirements which includes on site technicians, managed print solutions, rentals, maintenance, mobility and service contracts.
• To look at their business as if it were our own when it comes to their product needs.
• To give their business sound advice on savings on their current and future product requirements.
• To give our customers the best advice and innovative solutions to aid their businesses with the products and solutions we supply.
• To be there when our customers need us the most with our maintenance contract and service solutions.
• To endeavor to supply the best and most reliable equipment for our customers.
• To continue to be professional and ethical in our business dealings.